Our Knowledgebase: Accounts

Our Knowledgebase is divided into different categories. Please select the category or article you are interested in below.

Articles

Can I upgrade my hosting account with you? Can I upgrade my hosting account with you?
Yes, you can upgrade your hosting package with us at any time. However, you can only upgrade to a package that is within the same group as your current one. Currently, there are two groups: ... (more)
How long does it take to create an account? How long does it take to create an account?
How quickly your account is created depends on how you have selected to pay. If you have requested a more traditional method (Cheque, Invoice, Wire Transfer, etc.), it will take much longer, as we ... (more)
What do you mean when you say I can host more than one domain? What do you mean when you say I can host more than one domain?
When you sign up for an account with us, you are giving an account which a limit controlling the number of domains you can handle in an account (almost always more than one). The way this is done... (more)
What's the price for excess bandwidth and space? What's the price for excess bandwidth and space?
At present we do not offer additional space with any of our plans as a standard extra. If you require additional space on a more permanent basis you will be required to upgrade your plan. ... (more)
Can I use my account with you to host adult content? Can I use my account with you to host adult content?
No. Under clause 8.3.1 of our Terms & Conditions, you are not allowed to use your account to host pornography or anything that can be considered obscen... (more)
Can I install programs such as phpBB and Mambo? Can I install programs such as phpBB and Mambo?
All our accounts provide access to a wide-range of languages and utilities Using these, you are free to run any program, script or utility provided it does not breach our ... (more)