Our Knowledgebase: Hosting

Our Knowledgebase is divided into different categories. Please select the category or article you are interested in below.

HTTP (HyperText Transport Protocol) (13)

What is my Web Root or Document Root? What is my Web Root or Document Root?
What are all the directories for in Plesk? What are all the directories for in Plesk?
Do you impose a daily limit on bandwidth? Do you impose a daily limit on bandwidth?
Why can't I access www.(example.com)? Why can't I access www.(example.com)?
How do I set-up custom error pages using .htaccess? How do I set-up custom error pages using .htaccess?
 see more on HTTP (HyperText Transport Protocol) »

Scripting (CGI, Perl, PHP & Python) (7)

How do I enable magic_quotes_gpc (PHP)? How do I enable magic_quotes_gpc (PHP)?
How do I enable register_globals (PHP)? How do I enable register_globals (PHP)?
How do I create a cron job? How do I create a cron job?
What is my Web Root or Document Root? What is my Web Root or Document Root?
Can I install programs such as phpBB and Mambo? Can I install programs such as phpBB and Mambo?
 see more on Scripting (CGI, Perl, PHP & Python) »

Databases (4)

How do I create an SSH tunnel? How do I create an SSH tunnel?
Can I connect to a database remotely? Can I connect to a database remotely?
How do I import an SQL file into MySQL? How do I import an SQL file into MySQL?
How do I create a database in Plesk? How do I create a database in Plesk?
 see more on Databases »

FTP (File Transfer Protocol) (6)

What are all the directories for in Plesk? What are all the directories for in Plesk?
How do I change my FTP username and/or password? How do I change my FTP username and/or password?
Are there any limits on file size? Are there any limits on file size?
How do I view the statistics for my website? How do I view the statistics for my website?
How do I enable/disable my domain's statistics? How do I enable/disable my domain's statistics?
 see more on FTP (File Transfer Protocol) »

DNS (Domain Name Servers) (4)

Can I access my website before the DNS has propagated? Can I access my website before the DNS has propagated?
How do I update the name-servers for my domain? How do I update the name-servers for my domain?
Why does a change to my DNS take so long to appear? Why does a change to my DNS take so long to appear?
Why can't I access www.(example.com)? Why can't I access www.(example.com)?
 see more on DNS (Domain Name Servers) »

SSH (Secure SHell) (2)

What are all the directories for in Plesk? What are all the directories for in Plesk?
Can I have access to the command line (i.e. SSH)? Can I have access to the command line (i.e. SSH)?
 see more on SSH (Secure SHell) »

Backup & Security (2)

How do I create secure passwords? How do I create secure passwords?
What is your uptime guarantee? What is your uptime guarantee?
 see more on Backup & Security »

Articles

Can I upgrade my hosting account with you? Can I upgrade my hosting account with you?
Yes, you can upgrade your hosting package with us at any time. However, you can only upgrade to a package that is within the same group as your current one. Currently, there are two groups: ... (more)
How do I manage domain limits in Plesk? How do I manage domain limits in Plesk?
We give every customer on our servers the ability to manage the limits and settings for their domains and the various parts of each domain (e.g. individual mail accounts and web space). In order ... (more)