Our Knowledgebase: Support

Our Knowledgebase is divided into different categories. Please select the category or article you are interested in below.

Articles

Do you keep support in-house or is it outsourced? Do you keep support in-house or is it outsourced?
As set out in our Terms & Conditions, we endeavor to provide you with all ... (more)
How fast are your response times? How fast are your response times?
We don't offer 24/7 support at the moment, however, we do our best to make sure that we answer all support queries as quickly as possible.If you contact us via either phone or Li... (more)
Is there an additional charge for support? Is there an additional charge for support?
No. Support is a standard part of all packages and we do not expect any customer to have to pay extra to get high-quality support.We do our best to answer all reasonable requests assoicate... (more)